Oh, that’s awkward.
Calling to ask for money – for most people, that feels VERY uncomfortable.
You’ve done the hard work.
You’ve delivered incredible value, a good product, great service.
The invoice has been sent.
The customer / client should just pay it, right?
We know collecting your debtors can feel way harder than it should.
And the types of changes you could make are NOT as intimidating as you might think.
Join us as Stacie Shaw, Partner at PKF Newcastle and Sandra Ivanoff, PKF Debtors Clerk, take you through a bunch of hints and tips for BEFORE the invoice is sent – way back to your quoting, engagement, goods/service delivery, and invoicing procedures… whenever we’re working with our clients, the aim is that there is very little left to ‘collect’, after we’re done overhauling your process!
And THEN, when an invoice isn’t paid on time – we’d love to share some ‘secret weapons’ you can employ to collect faster and without the angst.
In our Process Review Team at PKF, our greatest moments of success come when we make suggestions to business owners, they pause and blink and say “wow, that’s so easy and obvious, we could change that TODAY”.
Let us help you improve your cash collections with minimal investment (and no, the pitch is not some miracle-working software product to do it for you).
Our session will deliver for you:
- An overview of all the things that can make your debtors problem ‘go away’.
- A tried and tested approach to real life debtor collection processes.
- A checklist of ‘easy wins’ and areas in your overall process to review for improvement.
- A safe space to ask ‘silly’ questions.
- Opportunity to workshop your specific experiences and potential solutions, on the spot.
It’s 2024 – customers / clients are used to changing methods of engagement and payment; now is the time – take advantage of the economic and societal flux to set your business up for success.
